Premium Rate

Our ability to handle hundreds of different premium rate telephone lines forms the crux of Tele-Publishing UK’s day-to-day operations. We currently write, record and maintain a huge variety of premium rate services. These include Russell Grant’s Horoscope lines, competition entry lines for a variety of newspapers and our very own People2People advertising and response lines.

We are capable of dealing with millions of minutes worth of premium rate calls every year, a number that is constantly growing. Uniquely, every premium rate line we control is run and maintained by our in-house I.T. team, alongside a specially developed recording facility, through which we can edit, amend and improve any line instantly if required.

Our premium rate lines are all completely automated, another feature of our services that guarantees the highest levels of customer service. They are all equally easy to use and comprehensive in the guidance they offer in terms of effectively using our service.

As an addition to the availability of live call centre assistance during the day, our premium rate automated facilities have proved to be helpful, coherent and indispensable for all users of our services.