Contact Centre - Credit / Financial Services

Brisbane, Queensland   I   $70,000.00 - $80,000.00 Annual

Contact Centre - Credit / Financial Services

  • Inner city suburbs – ASAP start / onsite role
  • Growing organisation within the infrastructure industry
  • $70 – 80k plus super
 
The organisation
 
people2people is partnering with an Australianโ€‘owned organisation that truly understands its market, delivering solutions and services that consistently exceed customer expectations. Driven by strong values, they keep things simple and focus on delivering an exceptional customer experience.
 
The opportunity
 
Reporting to the Operations Credit Manager, you’ll join a new, highโ€‘impact team focused on exceptional service and growing the Brisbane market. You’ll proactively manage overdue accounts, reduce credit risk, and support healthy cashflow while handling highโ€‘volume calls and providing tailored solutions.
 
Selection criteria
 
  • Demonstrated experience in a high-volume contact centre environment
  • Proven experience in collections, credit or financial services working in a high compliance environment essential
  • Strong systems capability – MS 365, CRM platforms
  • Highly advanced communication (verbal / written) skills
  • Resilient, empathetic approach – with active listening skills essential
 
Benefits
 
  • Growing Australian owned and operated organisation
  • Be part of the growth journey – for the business and yourself
  • Ongoing coaching, upskilling and professional development
  • Stability and opportunities for career growth
  • Collaborative team environment
  • ASAP start, competitive salary and great new office location
 
If you enjoy working in a fast-paced environment where you will be working with customers – providing tailored solutions to achieve goals and outcomes but still taking to the customer into consideration – APPLY now or reach out to Leanne Lazarus for a confidential conversation.


Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.

Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.


Location:

Brisbane, Queensland 

Salary:

$70,000.00 - $80,000.00 Annual

Work type:

Full Time

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Leanne Lazarus

Recruitment Manager, Specialist

Queensland

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