Customer Care Coordinator - Mandarin Speaking

Parramatta, New South Wales   I   $33.00 - $35.00 Hourly

Customer Care Coordinator - Mandarin Speaking

Customer Care Coordinator (Mandarin Speaking)
  • Temporary to Permanent Opportunity (6-month initial engagement)
  • Western Sydney Location
  • $33 - $35 PH + Super
About:

Our client is a leading supplier of quality building materials in Western Sydney, with a strong presence across Sydney and Melbourne.  They offer an extensive range of products—including plasterboard, cladding, tools, and accessories—from trusted industry brands. Serving builders, architects, and DIY customers alike, they provide fast delivery, convenient in-store pickup, and expert support. With a reputation as a reliable one-stop shop, they cater to residential, commercial, and industrial building needs across Greater Sydney.

Role:

As a  Customer Care Coordinator, you will be the  first point of contact  for all customer interactions—both inbound and outbound. You’ll be responsible for maintaining a high level of  accuracy and attention to detail, particularly when processing orders through internal systems. In addition, you will build and maintain strong relationships with  suppliers and stakeholders  to ensure smooth and efficient operations. Your role will also involve  booking deliverieschecking stock levels, and supporting a range of  end-to-end administrative tasks, all as part of a collaborative,  customer-focused team.

Criteria:
  • Mandarin Speaking
  • Good attention to detail
  • Strong communication
  • Drive and initiative!
  • Team Player
  • Familiar with using Harmoniq (desired) and/or relevant industry experience.

What's in it for you?

  • Permanent opportunity
  • Long-term growth
  • Extensive 2-week training program to build your skills
  • Opportunity to work for an established brand
If this role sounds of interest, please click the “Apply Now” button.  We look forward to seeing your application.


Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.

Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.


Location:

Parramatta, New South Wales 

Salary:

$33.00 - $35.00 Hourly

Work type:

Temporary

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Aleyah Gomez

Temporary Specialist Recruitment Consultant,

New South Wales

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