The Company
This established technology reseller partners with leading vendors and supports major enterprise clients, government departments, and multibillion‑dollar agencies. With over 15 years in market, they’ve built a reputation as a trusted technology partner known for reliability, service excellence, and deep technical understanding.
You’ll be joining a collaborative, tight‑knit team that invests heavily in career development, fosters a supportive culture, and provides genuine pathways for progression. Due to continued growth, they are seeking a Junior Account Manager to support a high‑performing sales team.

The Role
Reporting to the Sales Manager, you will provide proactive, detail‑focused and service‑driven support to Account Managers and customers. This role is ideal for someone who enjoys customer interaction, problem‑solving, and administrative precision within the tech sector.
You will:

Support Account Managers on an ad hoc basis across a variety of customer activities
Manage system updates, maintain accurate records, and process incoming customer requests
Handle phone‑based enquiries and ask the right questions to qualify client needs
Conduct research, prepare customer‑ready Excel documentation, and assist with pre‑purchase administrative tasks
Maintain a high level of customer service and ensure smooth communication across internal stakeholders
Think holistically to support Account Managers in recommending the right solutions
Ensure all data entry, documentation, and customer updates are delivered accurately and on time

About You
To be considered for interview, you will ideally bring:

Experience in customer service or sales support - retail (especially tech/hardware) is highly regarded
A genuine interest in technology, particularly IT hardware, and an understanding of commonly sold products
Outstanding attention to detail and accuracy in data entry
Strong organisational and time‑management skills
Confidence in asking questions and qualifying customer needs
A proactive mindset with the ability to think outside the box
A positive, service‑oriented approach when dealing with internal and external stakeholders

Benefits

Up to $90,000 + super
Progression opportunities within the business
Office based in Macquarie Park
Supportive leadership and an inclusive work environment
Join a growing, collaborative team where your development truly matters

Apply Now
For a confidential discussion or further information, please contact Paris Delnawaz on 02 8270 9734.

Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.

Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.

Junior Account Manager

Sydney, New South Wales I

Junior Account Manager

Apply now