Outbound Customer Service Representative

Auckland, Auckland   I   26.44 - 26.44 Hourly

Outbound Customer Service Representative

Healthcare Industry | $26.44 + 8% holiday pay | Temporary | Start ASAP | Assignment for 2 months.

Te whiwhinga mahi | The Opportunity
In this high-volume outbound role, you’ll be following up with warm leads, people who have attended events, completed online forms, or are existing clients. Your conversations help customers feel supported, informed, and confident on their next steps.
Your core focus?
Understanding customer needs, building trust, and booking appointments at one of their clinics It’s a role where empathy and patience are just as important as energy and drive.

Mลu | About you
This isn’t a pushy sales job. It’s about people. Relationships. Conversations that matter.
You’ll succeed if you’re someone who:
• Has outbound customer service or sales experience
• Connects easily with others and builds rapport naturally
• Understands the importance of empathy—especially when speaking with clients who may have hearing challenges
• Stays resilient and enthusiastic even through repetitive tasks (every “not interested” gets you closer to the next “yes”)
• Enjoys working towards KPIs in a supportive, purpose-driven environment

The Details
• Location: North Shore
• Hours: Monday–Friday, 8:30am–5pm (40 hours)
• Pay: $26.44 per hour + 8% holiday pay
• Start Date: ASAP
• Assignment End Date: 24th April 2026

**Me pฤ“whea te tuku tono | How to apply**

Ready to explore whether this role could be a good fit for you?
You can hit Apply on this page — or if you're the kind of person who likes more context before making a decision, feel free to get in touch with me (Kirsty) 09 869 6255

**We’ve used AI to help make this advert clear and easy to read, but rest assured—every application will be personally reviewed by one of our consultants at Frog Recruitment**


Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.

Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.


Location:

Auckland, Auckland 

Salary:

26.44 - 26.44 Hourly

Work type:

Temporary

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Kirsty Henegan

Team Leader, Temporary & Contract Services

Auckland

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