The Opportunity
Join a growing healthcare provider where you'll play a key role in leading daily operations across a busy, patient-focused environment. This is an opportunity for an experienced Office Manager, Practice Manager or Administration Manager to oversee front-of-house operations, support a high-performing team, and ensure an exceptional experience for patients, clinicians and stakeholders.
Reporting to senior operational leadership, you will be responsible for the smooth day-to-day running of multiple service areas within a fast-paced healthcare setting.
- Leading, mentoring and supporting a clerical and reception team
- Managing rosters, schedules and workforce planning
- Driving efficient patient flow and service delivery
- Handling escalated patient enquiries and complaints professionally
- Overseeing billing, banking and administrative processes
- Building effective relationships with clinicians, hospital stakeholders and internal teams
- Monitoring operational performance and identifying improvements
- Ensuring compliance with relevant healthcare and administrative procedures
About You
- Previous experience in an Office Manager, Practice Manager, Administration Manager or similar leadership role
- Strong people leadership skills with experience supervising administrative teams
- A calm, organised and adaptable approach in a busy environment
- Excellent stakeholder management and communication skills
- Strong understanding of scheduling, workflow coordination and customer service delivery
- Experience within healthcare, medical, radiology, allied health or specialist practice settings will be highly regarded
- Knowledge of Medicare, private health fund, DVA or related billing processes will be advantageous
What's on Offer
- Salary package of approximately $90,000-$100,000 + super, dependent on experience
- Collaborative and supportive leadership team
- 9-day fortnight arrangement (1 day off per fortnight!)
- Stable, growing organisation with ongoing investment in technology and services
- Opportunity to make a genuine impact on team performance and patient outcomes
If you're a proactive operational leader who thrives in a fast-moving healthcare environment and enjoys supporting teams to deliver exceptional service, we'd welcome your application.
Apply now or contact us for a confidential discussion.
