Join one of Australia’s largest and fastest growing Health Insurance Funds, with more than 50,000 members. This member-centric organisation, prides itself on their dedication to their existing customers and prospects across the niche market they service and operate within.
The Role
Working in an intimate team of 7 and reporting through to the Team Leader, you will be responsible for delivering consistency in sales and a high standard of member service. On a day to day basis you will:
- Manage leads through all inbound and outbound channels
- Answer enquiries related to company products and policies
- Meet expectations of members and customers in a fast-paced environment
- Be knowledgeable and remain up to date with information related to product and company policies
- Work towards achieving sales, renewal and retention rates
- Comply with all legislation and internal policy requirements, recording all correspondence as required
- Demonstrable experience in a similar role in a phone-based environment
- Exposure to the insurance sector is preferred
- Strong and clear communication skills both verbal and written
- A high attention to detail
- The pride to deliver consistency in superior service and the hunger to strive for strong sales performance
- Join an established business with a big focus on internal mobility– have a career pathway paved for you personally
- Flexibility to work from home on a 3/2 basis
- CBD location – very easy to commute to
- Be a part of a close-knit team of likeminded individuals
- Enjoy earning an annual bonus of 7.5%
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
