About the Role:
We are seeking an organised and proactive individual for the role of Allocations Officer, responsible for efficiently managing incoming orders and enquiries. You will oversee both inbound and outbound requests, ensuring each is handled promptly and accurately within tight deadlines. Attention to detail is essential, as you will need to review each request carefully and address any discrepancies with relevant internal or external stakeholders to ensure smooth order processing.
Duties and Responsibilities:
- Facilitate the end to end order management process.
- Align with internal stakeholders to ensure stock availability meets customer’s delivery requirements.
- Ensure daily booking management on customer booking portals accurately and in timely manner
- Ensure daily tasks including booking responses processed by the end of the day,
- Collaborate with warehouse to manage daily deliveries to customers by sending daily load plans and booking confirmations.
- Collaborate with sales, SCMs and warehouse teams to address order related issues, such as discrepancies, order changes, cancellation and expedited requests.
- Ensure all week/end of month sales targets are finalised by required closing dates.
- Identify and build strong stakeholder relationships with technical, sales team and customers through the business.
- Ensure all week/end of month sales targets are finalised by required closing dates
- Identify and support other Team members where needed,
- Handle and resolve any issues with care and in line with management expectations
- Ability to meet strict deadlines and prioritise task
- Excellent oral and written communication
- Strong stakeholder management skills
- Strong understanding of Excel
- Knowledge and experience with SAP/ERP is advantageous
- Exposure within the FMCG industry is desirable
- Competitive salary
- Generous discounts on company products
- Access to discounts and special promotions with retail partners
- Access to wellbeing platform
- Heavily discounted gym membership
- Onsite parking
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
