Why British workers struggle to switch off despite leading in workplace trust

Liz Jones • September 8, 2025

British employees are recognised as some of the most trusted in Europe when it comes to flexible working. Yet, many continue to battle feelings of guilt and anxiety when taking time off. While organisations across the UK are embracing remote and hybrid working models, a deep-rooted culture of presenteeism and productivity pressure is making it difficult for workers to truly disconnect.

Recent insights show that 94% of UK employees believe their employers trust them to work responsibly, while 96% of employers agree. This makes the UK a leader in workplace trust across Europe. However, nearly 4 in 10 employees still report feeling guilty when taking time off, and almost a quarter find it difficult to relax when away from work. This paradox suggests that while policies support flexibility, workplace culture may not fully align with them.

Failing to disconnect properly from work can lead to burnout, decreased productivity, and reduced job satisfaction. Just like top performers in any field need recovery periods, professionals need meaningful rest to return refreshed and re-energised. Encouraging full breaks, even short digital detoxes, can have a lasting positive impact on performance.

Time off shouldn't be seen as a luxury. It is essential for long-term success. A healthy work-life balance contributes to improved mental health, increased creativity, and stronger team dynamics.

True flexibility means more than allowing remote work. It involves empowering employees to manage their schedules in a way that works for both their output and their well-being. This might include working earlier hours during the summer or changing locations while maintaining productivity.

Many forward-thinking companies are already supporting seasonal work routines, encouraging employees to find their own rhythm. Some prefer to start their day earlier and finish sooner, while others take full advantage of remote capabilities to work from different countries or environments.

Despite having flexible options, the pressure to appear constantly available remains strong. The idea that being online equals being productive has led many to feel that stepping away from work is a sign of weakness or a lack of commitment.

To combat this, it's vital for leadership teams to actively model the behaviours they want to see. If managers don’t take their own holidays or continue to respond to emails while away, employees will follow suit. Culture is driven from the top, and visible examples are key to breaking unhelpful habits.

To create a sustainable work environment that values performance and rest equally, employers should:

  1. Regularly update and communicate flexible work policies
  2. Promote guilt-free time off by normalising breaks
  3. Encourage managers to lead by example and take their own rest
  4. Treat rest as a productivity tool, not a barrier

By aligning workplace culture with flexible policies, organisations can ensure employees feel empowered to rest without guilt. This not only enhances individual well-being but also drives long-term success for the business.

Work and life do not need to be in conflict. When businesses establish genuine trust and promote balance, employees feel supported and are more likely to thrive. Building a culture that values both dedication and downtime will be key to future-proofing the modern workplace.

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