Role
As the Spare Parts Administrator your responsibilities would include but not be limited to :
- Manage and coordinate the sourcing and distribution of spare parts to clients to support the efficiency of their businesses.
- Serve as the main point of contact for spare parts and maintenance queries, managing calls, tickets and difficult customer situations professionally
- Enter and manage orders in Oracle, SAP, and Salesforce, accurately identifying whether parts are stocked or sourced locally from Italy.
- Provide customers with clear delivery updates and set expectations based on supply timelines
- Coordinate with the warehouse to confirm stock and dispatch, and forward technical issues to the field services team when required
- Use Oracle, SAP, Saleforce to track orders, order entry, updates, communication and maintain records.
- 2 years + experience in similar role or a degree in a relevant field
- Previous experience working in a customer service role in the manufacturing or industrial industry
- Excellent customer service and experience in spare parts
- Strong communication and interpersonal abilities to work effectively with customers and internal teams.
- Solid experience using inventory and CRM systems.
- A collaborative team player, detail oriented and commitment to providing exceptional service.
Please click APPLY NOW with your application. Otherwise, for any questions please call Marissa Varudo on 02 8270 9735 or email marissa.varudo@people2people.com.au
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
