Customer Service Representative

Sydney I $37.00 - $37.00 Hourly I Full Time

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Customer Service Representative

Sales Administration Executive - Full time role for minimum 12 months.

A well-regarded organisation in the parking and transport services industry is seeking a highly organised and customer-focused Sales Administration Executive to join its NSW team on a part-time basis for an initial 3-month assignment. This temporary role is ideal for someone who thrives in a busy, service-driven environment and is looking to contribute their skills in administration and client support.

About the Role:
The Sales Administration Executive will play a key role in supporting regional sales operations, managing client accounts, and contributing to the smooth day-to-day functioning of administrative tasks. The position involves handling customer enquiries, supporting monthly parking account management, and assisting with invoicing and reporting.

The role requires excellent communication skills, strong attention to detail, and the ability to work effectively both independently and within a team. A proactive and adaptable approach is essential.

Key Responsibilities:
Respond to customer enquiries and provide general administrative support.
Manage billing processes, ticket purchases, and account updates.
Assist with monthly invoicing and generate client reports.
Maintain CRM records and ensure accuracy of documentation.
Support client relationship management through timely communication and issue resolution.
Contribute to revenue support efforts by coordinating account activity across sites.

Key Requirements:
Experience in administration, account support, or customer service.
Proficient in Microsoft Office, particularly Excel and Outlook.
Excellent written and verbal communication skills.
Strong time management and organisational ability.
Demonstrated problem-solving skills and attention to detail.
Ability to work under pressure while maintaining accuracy and professionalism.
Flexible and adaptable to changing priorities.

What’s on Offer:

Supportive and collaborative team culture.
Valuable opportunity to gain experience in a dynamic operational environment.
Potential for extension based on business needs and performance.
A values-led workplace that prioritises care, integrity, accountability, and innovation.

This is a fantastic opportunity for someone seeking a flexible, short-term role where they can make a real impact and contribute to a team delivering high-quality service and operational support.

Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.

Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.